T-HUB’S REFUND AND RETURN POLICY
Owing to the nature of our services, T-Hub does not operate a return policy. Any item or business transactions concluded with our partners or merchant do not fall within the purview of T-Hub. Return and refund are clearly subject to and regulated by the terms and conditions applicable in the merchant’s site or company.
For clarity sake, T-Hub only provides platform to enable users engage with merchants or service providers. It is expected that users scrutinize the terms and conditions applicable to such transaction in such merchant’s or partner’s site or company before initiating or concluding any transaction as T-Hub expressly disclaims liability in respect of such matters.
However, for merchants who wishes to subscribe for the use of our resources/site, the subscription charges/fees are non-refundable. It is important that prospective users or merchants read and understand T-Hub’s Terms and Conditions before subscribing to our services.
1. NO SPAM POLICY
You understand and agree that sending unsolicited email, advertisements or other unsolicited communications via email to T-Hub email addresses or through T-Hub computer systems are expressly prohibited by these Terms. You acknowledge and agree that from time to time T-Hub may monitor email usage using human monitors or automated systems to flag certain words associated with spam or scams in emails that are sent between one user to another in our email system. Any communication between yourself and any other user utilizing the communication features available on the Service and/or the Website may be used only in accordance with the Terms. Any unauthorized use of our computer systems is a violation of these Terms and certain federal and state laws. Such violations may subject the sender and his or her agents to civil and criminal penalties.
2. DEALINGS WITH ORGANIZATIONS AND INDIVIDUALS
You acknowledge and agree that T-Hub shall not be liable for your interactions with any organizations and/or individuals on the Website or through the Service. This includes, but is not limited to, payment and delivery of goods and services, and any other terms, conditions, warranties or representations associated with any interaction you may have with other organizations and/or individuals. These dealings are solely between you and such organizations and/or individuals. You agree and acknowledge that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or interactions. If there is a dispute between participants on the Website, or between users and any third party, you understand and agree that T-Hub is under no obligation to become involved in such dispute. In the event that you have a dispute with one or more other users, you hereby release T-Hub, its officers, employees, agents and successors from any and all claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or our Service.
3. LIMITATION AND TERMINATION OF SERVICE
You acknowledge and agree that T-Hub may establish limits from time to time concerning use of the Service as it may deem fit, including among others, the maximum number of days that Content will be maintained or retained by the Service, the maximum number and size of postings, e-mail messages, or other Content that may be transmitted or stored by the Service, and the frequency with which you may access the Service or the Website. You acknowledge and agree that T-Hub has no responsibility or liability for the deletion or failure to store any Content maintained or transmitted by the Website or the Service. You acknowledge and agree that T-Hub reserves the right at any time to modify or discontinue the Service (or any part thereof) with or without notice, and that T-HUB shall not be liable to you or to any third party for any such modification, suspension or discontinuance of the Service. You acknowledge and agree that T-HUB, in its sole and absolute discretion, has the right (but not the obligation) to delete or deactivate your account, block your e-mail or IP address, or otherwise terminate your access to or use of the Service (or any part thereof), immediately and without notice, and remove and discard any Content within the Service, for any reason or no reason at all, including, without limitation, if T-HUB believes that you have violated the terms of this agreement. Further, you agree that T-HUB shall not be liable to you or any third-party for any termination of your access to the Website or the Service. Furthermore, you agree not to attempt to use the Service after any such termination.
4. DISCLAIMER OF WARRANTIES
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THIS WEBSITE AND THE SERVICE IS ENTIRELY AT YOUR OWN RISK AND THAT THE WEBSITE AND THE SERVICE ARE PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW T-HUB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. T-HUB MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE’S CONTENT OR THE CONTENT OF ANY THIRD PARTY WEBSITES LINKED TO THE WEBSITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE AND SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, COMMUNICATED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE OR THE SERVICE. T-HUB DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND T-HUB WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND/OR OTHER USERS AND/OR THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION AS APPROPRIATE.
5. LIMITATIONS OF LIABILITY
IN NO EVENT SHALL T-HUB, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF T-HUB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE WEBSITE OR THE SERVICE, INCLUDING WITHOUT LIMITATION WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE WEBSITE OR THE SERVICE, FROM INABILITY TO USE THE WEBSITE OR THE SERVICE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE WEBSITE OR THE SERVICE. SUCH LIMITATION OF LIABILITY SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE OR ANY LINKS ON THE WEBSITE, AS WELL AS BY REASON OF ANY INFORMATION, OPINIONS OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE OR ANY LINKS ON THE T-HUB SITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT T-HUB SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
The Website is controlled and offered by T-HUB from its facilities in Nigeria. T-HUB makes no representations or warranties that the Website is appropriate for use in other locations. Those who access or use the Website from other jurisdictions do so at their own volition and risk and are responsible for compliance with local law.
www.t-hub.com.ng Commitment To Maintaining Your Privacy
What Personal Information about Visitors Does www.t-hub.com.ng Collect or Gather?
www.t-hub.com.ng collects information about visitors on our site particularly with respect to which sections of the site are most frequently visited, how often and for how long. We use session cookies to identify you as a current user and these are alive only for the duration of your browser session. You may not be able to access and use all features of our sites should you disable session cookies.
When visiting our web site, the site server makes a record of the visit and logs the following information only for statistical and administrative purposes:
the user’s server address
the date and time of the visit to the site
pages accessed and documents downloaded
duration of the visit
the type of browser used
the previous site visited
www.t-hub.com.ng utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you.
Collecting information on T-Hub Members
As part of registering for Email or SMS alerts with us, we collect personal contact information from you in order for you to receive alerts.
We will only use this information to send you alerts of new advertisements on our website that meets your preferences or to alert you to new products and services on the site or to alert you to potential fraud, security matters or false advertising if we detect it.
Email Alerts and SMS Alerts are an optional service. T-Hub requests that you provide information relating to your preferences as well as your email address or SMS number so that we may notify you via email or SMS of new products specific to your needs. Users can modify or delete their alert profiles online via Email Alerts Unsubscribe or SMS Alerts Unsubscribe. If you are having any problems, you can contact us directly at www.t-hub.com.ng
We may also collect further pieces of information if you seek to place an order for a product with us on the Site i.e. for those products that may be purchased directly on our site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details.
We will use the information you provide to process your orders and to provide you with the services offered through our website and for which you have requested. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email or telephone with details of other products and services.
If you prefer not to receive any marketing communications from us, you can opt out at any time. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
Payments that you make through the Site will be processed by our payment agents. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Making an online Contact Seller Request to an advertisement on T-Hub is a free and optional service that does not require registration.
Contact Seller Requests require you to complete mandatory fields (name, phone and email) so that the advertiser can identify and contact you. These details are forwarded directly on to the third party advertiser. By submitting a Contact Seller form on T-Hub you are requesting and unconditionally consenting to T-Hub passing the information to the Advertiser.
T-Hub Partners & Advertisers
T-Hub provides links as well as passes online applications to third party sites. The use of your information by these third party sites is not within our control. Therefore please note that T-Hub and its owners do not and cannot accept responsibility for the conduct of any of these third parties or companies.
You may also directly contact advertisers to request access to any personal information that you have sent as part of an application.
Trans-border data flows
Sometimes, we transfer information to persons outside Nigeria (e.g. I.T. contractors located in other parts of the world who provide us with services). Please note that by giving us your personal information, you consent to such disclosures.
In addition, we believe that the recipients of such information are subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are substantially similar to our Privacy Principles.
Are Children Allowed to Use www.t-hub.com.ng?
www.t-hub.com.ngdoesn’t sell products for purchase by children or approves of members or merchants on our sites being contacted by children and infants. We sell children’s products for purchase by adults. If you are under 18 years of age, pleasenote that you may only use www.t-hub.com.ngwith the involvement of a parent or guardian.
Privacy & Site Changes
From time to time, T-Hub may review and update its privacy statement without recourse to the members or users of the site. You are hereby consenting to and accepting as binding such future amendments or updates thereto.
As our business changes constantly our Privacy Notice and related terms and conditions on T-Hub will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of users’ information collected in the past without the consent of affected customers.
Security of Your Data
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. While we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details.
You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer
If you have any questions about this privacy statement, the practices of this site, or your dealings with T-Hub, you can contact us online or via our email at firstname.lastname@example.org. If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.